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Table of contents OverviewConnecting to an On-Prem Application Overview Workativ’s On-Prem Connect provides a secure connection between our platform and your on-prem apps behind your c
The For-Each function is used in performing multiple actions from a single workflow. For example, if you want to add all employees from the HRMS tool to the ITSM tool. Here, For-Each functio
Use Add Condition to setup a condition for the action to execute. And only execute if the condition is met. The Condition pop up has three fields. Enter the desired Condition Name.
You can use the Add Parallel Path option to run multiple actions simultaneously, independent of each other. You can add either an action or a condition in the parallel path. To know mo
You can enable the Error Handling option for an Action. Enabling error handling will allow you to continue executing workflow in a multi-step workflow, even if one of the steps or the entire Acti
Table of contents OverviewEdit Workflow Name and DescriptionDelete a WorkflowDuplicate a WorkflowActivate a WorkflowChanging Views Once you have created your workflows from the All Workflow
Table of contents OverviewStart and wait for approvalApproval reminder and expiry When a chatbot needs permission to perform a particular task, it sends an Approval request to the concerned
Linked with Dialogs is displayed for the workflows that are deployed and active. You’ll be able to see only the active workflow on the Call Automation function under tin he Cha
Table of contents OverviewEdit Workflow Name and DescriptionDelete a WorkflowDuplicate a WorkflowDeactivate a WorkflowChanging Views Once you have created your workflows from the All Workfl
Table of contents OverviewEdit Workflow Name and DescriptionDelete a WorkflowDuplicate a WorkflowChanging Views Overview Once you have created your workflows from the All Workflows page,