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This workflow action adds a new contact or a requester in Freshdesk application.Following are the available input fields in ‘Add New Contact’ workflow action.Mandatory fields Input FieldDe
Freshdesk is an online cloud-based customer service helpdesk ticketing software for small and medium size companies.Workativ connects with Freshdesk via OAuth model.Follow these steps to connect your
This workflow action retrieves all the available software within the organization from Freshservice application. Following are the input fields available in ‘Get available Software’ workflow a
This workflow action retrieves all the available hardware within the organization from Freshservice application.Following are the input fields available in ‘Get Available Hardware’ workflow actio
This workflow action retrieves all the Requester within the Domain from Freshservice application.Following are the input fields in ‘Get All Requesters’ workflow action. Input FieldDescript
This workflow action retrieves details of an existing requester from Freshservice application. Following are the input fields available in ‘Get a Requester’ workflow action. Input Field
This workflow action deletes an existing ticket from Freshservice application. Following are the input fields available in ‘Delete Ticket’ workflow action. Input FieldDescriptionTicket
This workflow action creates a new Incident or Service Request in Freshservice Application.Following are the inputs fields available in ‘Create Ticket’ workflow action.Mandatory Fields Inp
Using this workflow action, a user can create a Service Request for a new Software in Freshservice.Following are the input fields available in ‘Create Software Service Request’ workflow action.
Using this workflow action, a user can create a Service Request for a new Hardware in Freshservice. Following are the input fields available in ‘Create Hardware Service Request’ workflow action.