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Start with Conversational

If you have selected this option, you will start building your bot by creating conversations or dialogs. 1. Clicking on Get Started button below the Conversations will navigate you to Create Dia

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If you have selected this option, you will start building your bot by creating or automating your FAQs.  1. Clicking on Get Started button below the FAQ will navigate you to Create FAQ popu

Download Workflow

1. Navigate to Workflow Builder page to download pre-built app workflows from marketplace by clicking on the Download from Marketplace button.  2. Select the workflow catego

Onboarding Guide – How to create a bot manually

Onboarding Guide  The purpose of this onboarding guide is to help you onboard using step-by-step instructions on how to create your first new bot or use pre-built bots, test, and deploy your

Onboarding Guide – Download a pre-built bot from marketplace

The purpose of this onboarding guide is to help you onboard using step-by-step instructions on how to create your first new bot or use pre-built bots, test, and deploy your chatbot easily.  The

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Agent Handover helps the to handover the chat session from chatbot to live agents.    Select the Agent Handover function from the available functions. 

Try Me (Testing your Dialog Flow)

Overview:  Use Try Me to test the chatbot. It helps you understand conversation flows, mimic user behaviour on conversations and dialog usecases, helps you test conversations with app workflo

Creating a FAQ

Table of contents Create FAQUpdate FAQTest FAQ FAQs are used to make the chatbot answer simple and basic questions or FAQs, and are used for less-complex straightforward user

Workativ Assistant Glossary

A AbandonedA chatbot session that is abandoned by the end user.Absolute ValueUse this to convert the number to Absolute value in Functions pop upAccountUsing this page, you can go to the Profile S

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You can download pre-built app workflows for applications from the Marketplace. You can also modify the downloaded workflows and customize them to your requirements.   Marketplace houses