Workativ Assistant is a cloud-based, AI-powered platform that makes IT workplace support easier for you. Workativ Assistant was built to put more emphasis on productivity using an Intelligent Virtual Assistant with Automation capabilities that helps you resolve repetitive support tasks.
Workativ Assistant makes it simple for your IT support team to handle even the most mundane of tasks and queries you see in the everyday IT support environment like a password reset, account unlocks, adding colleagues to distribution lists, answering queries, granting access to applications, and onboarding new users, to name a few.
These tasks, as simple as they may seem, take a toll on your support team’s productivity, creating backlogs in turn as tasks like resetting passwords or unlocking an account take up time.
