This workflow action updates an existing user in Zendesk application.
Following are the input fields available in ‘Update User’ workflow action.
Mandatory Fields
| Input Field | Description |
| User Email | Email address of the user to update |
Optional Fields
| Input Field | Description |
| Username | Update the username |
| Role of the user | Update role of the user (agent / admin / end-user ) |
| Phone Number | Phone number of the user |
| User Details | Details of the user |
| User Notes | Provide notes if any |
| Input Field | Description |
| User Shared Phone Number | Phone number of the user shared |
| To be Suspended | If set to True, user account would be suspended |
| Ticket Restriction | Restrict user from creating tickets (from Organization, Groups, Assigned, Requested, Null) |
| Alias | Update an alias Name |