Knowledge Base/Workativ Automate/App Integrations/Service Desk / ITSM/ServiceNow/Workflow Actions
Workflow Actions
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  • Create User
  • Get Incident Details
  • Get User Details
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  • Update Incident
  • Update User
Categories
  • Workativ Assistant
  • Workativ Automate
    • Workflow Builder
    • Triggers
    • Workflow Marketplace
    • App Integrations
      • HR
      • Service Desk / ITSM
        • Zendesk
        • Zoho Desk
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        • JIRA
        • HaloITSM
        • Jira Service Management
        • ServiceNow
          • Authentication
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        • Freshdesk
      • Access Management
      • Document Management
      • Email Management
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Update User

This workflow action updates an existing user in ServiceNow application.

Below are the input fields available in ‘Update User’ workflow action.

Mandatory Fields

Input FieldDescription
User NameProvide the username to update

Optional Fields

Input FieldDescription
First NameFirst name of the user
Last NameLast name of the user
EmailEmail address of the user
Middle NameMiddle name of the requester
TittleJob tittle of the user
Employee NumberEmployee ID of the user
Input FieldDescription
Domain PathProvide the domain path of the user
Home PhoneHome phone number of the user
Mobile PhoneMobile phone number of the user
Business PhoneBusiness phone number of the user
StreetStreet address of the user
CityCity in which the user lives
Input FieldDescription
State/ProvinceState or province of the address
Zip / Postal CodeZip or postal code of the place

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