This function serves the purpose of sending a simple text message to the user.. You can choose how you want the messages to be sent to the users – Sequentially or Randomly.
Select Send Message from the list of functions.
Let us see how the options – Display Sequentially and Display Randomly work.
Display Sequentially
When a user adds 10 messages and selects the Display Sequentially option, whenever a user initiates a new conversation, the first message among the 10 messages will be displayed first to the user. If the same function is called again during the same conversation, then the second message will be displayed, thus following a sequential order of displaying messages to the user.
- Enter the first message in the Message 01 field.
- Click Add More to add a new message field and add the second message in the Message 02 field and so on.
- When you’re done, click Save.
Display Randomly
Using this option, the chatbot selects any of the added messages randomly and presents it to the user.
Select the Display Randomly option and repeat the same steps as performed for the Display Sequentially option.
PRO TIP: It is advised to use Display Sequentially for a greeting message and Display Randomly for a fallback message.