Workflow marketplace contains pre-built and ready to use workflow recipes for several apps such as HR, ITSM, Access Management, Document Management, MDM etc.
For example, let’s say you select Freshservice on the Marketplace.
You’ll then be presented with a preview of the workflow automations you can download onto your workspace.
After selecting the required automation, you’ll be greeted by the preview screen for that workflow.
Here, you can view the information of each node by clicking on ‘How it works’ button.
You can easily download the workflow automation onto your workplace with just the click of a button
Once downloaded, the workflow will get added under the ‘Draft’ tab in the workflow builder.
Note:
If a workflow automation with same name exists related to the workflow that you downloaded, the downloaded workflow will get added as a copy and will not replace the existing one.