Information about all the events related to the Chatbot module is stored at one place, which is Logs. You can find the details of each event by selecting the relevant duration and other filters to improve your search results.
Select the Chatbot tab from the left navigation menu, select the desired chatbot and then select Logs.
The Logs page appears as shown below.
You can select the Group By type, Filter By option, and the Chat Channel to get more accurate logs. You can also retrieve the logs based on the time duration by selecting the relevant value from the Show By drop-down menu.
Click on the View button under the Sessions column to view the session history.
The Session pop-up appears as shown below:
You can go to the canvas page of a particular dialog by clicking on the dialog name under the Dialog column.
After clicking, the dialog canvas page appears as shown below:
