This workflow action adds a new user or requester in ServiceNow application.
Below are the input fields available in ‘Create User’ workflow action.
Mandatory Fields
| Input Field | Description |
| User Name | User name of the requester |
| First Name | First name of the user |
| Last Name | Last name of the user |
| Email address of the user | |
| Password | Password for the user account |
| Create Password on First Login | If set to Yes, password needs to be changed upon first time login |
Optional Fields
| Input Field | Description |
| Middle Name | Middle name of the requester |
| Tittle | Job tittle of the user |
| Employee Number | Employee ID of the user |
| Home Phone | Home phone number of the user |
| Mobile Phone | Mobile phone number of the user |
| Business Phone | Business phone number of the user |
| Input Field | Description |
| Street | Street address of the user |
| City | City in which the user lives |
| State/Province | State or province of the address |
| Zip / Postal Code | Zip or postal code of the place |