This workflow action adds a new user or requester in ServiceNow application.
Below are the input fields available in ‘Create User’ workflow action.
Mandatory Fields

Input Field | Description |
User Name | User name of the requester |
First Name | First name of the user |
Last Name | Last name of the user |
Email address of the user | |
Password | Password for the user account |
Create Password on First Login | If set to Yes, password needs to be changed upon first time login |
Optional Fields

Input Field | Description |
Middle Name | Middle name of the requester |
Tittle | Job tittle of the user |
Employee Number | Employee ID of the user |
Home Phone | Home phone number of the user |
Mobile Phone | Mobile phone number of the user |
Business Phone | Business phone number of the user |

Input Field | Description |
Street | Street address of the user |
City | City in which the user lives |
State/Province | State or province of the address |
Zip / Postal Code | Zip or postal code of the place |