Using this workflow action, a user can create a Service Request for a new Software in Freshservice.
Following are the input fields available in ‘Create Software Service Request’ workflow action.
Mandatory Fields
| Input Field | Description |
| Requester Email | Email address of the Requester |
| Software | Name of the Software user would like to request |
Optional Fields
| Input Field | Description |
| Requested for | Provide the email ID if this hardware is requested for a specific user |