This workflow action creates a support request such as an Incident, task, service request in Jira Service Desk application.
Below are the input fields available in ‘Create Request’ workflow action.
|Service Desk Name||Choose the Project to create a request in|
|Request Type Name||Type of service request (Get IT help, fix an account problem, Request new software, etc.)|
|Summary||Summary of the issue|
|Description||Detailed description of the issue|