Knowledge Base/Workativ Automate/App Integrations/cialis online shopping/Freshservice/Workflow Actions
Workflow Actions
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  • Create Note
  • Create Hardware Service Request
  • Create Software Request
  • Create Ticket
  • Delete Ticket
  • Get a Requester
  • Get All Requesters
  • Get Available Hardware
  • Get Available Software
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Create Hardware Service Request

Using this workflow action, a user can create a Service Request for a new Hardware in Freshservice.

Following are the input fields available in ‘Create Hardware Service Request’ workflow action.

Mandatory Fields

Input FieldDescription
Requester EmailEmail address of the Requester
HardwareType of hardware requested (E.g., Desktop, Laptop, Mobile, etc..)
QuantityQuantity of the hardware required

Optional Fields

Input FieldDescription
Requested forProvide an email ID, if this hardware is requested for a specific user

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