This workflow action adds a new contact or requester in Zoho Desk application.
Following are the available input fields in ‘Create Contact’ workflow action.
Mandatory Fields
| Input Field | Description |
| First Name | First name of the user |
| Last Name | Last name of the user |
| Email | Email ID of the user |
| Account Name | Select in which account you wish to create the user |
Optional Fields
| Input Field | Description |
| Contact Type | Choose the type of contact (Prospect or Paid User or None) |
| Tittle | Tittle of the user |
| Description | Description about the user |
| Secondary Email | Secondary email address of the user |
| Mobile Number | Provide the mobile number of the user |
| Input Field | Description |
| Phone Number | Phone number of the user |
| Facebook | Provide the Facebook ID of the user (if any) |
| Twitter | Provide the Twitter ID of the user (if any) |