As soon as you create and log in to a new Workspace, you’ll be greeted by the Assistant Home screen where you can create a bot/assistant. This is to allow you to create a bot for individual departments in your company so that you can deploy them on the respective Slack/Teams channel.
Here, you can give a name for the bot like “IT_Assistant” (up to 30 characters) and click on the Create button.
After that, you’ll be able to see the created bot listed on the Dialog Designer side panel. You can navigate to that and start creating unique conversation flows/dialogs for that bot.
When you click on the bot that you created, you’ll be greeted by that bot’s Dialog Designer homepage. The idea here is to let you create distinct dialogs for different bots. Once you create the first conversation/dialog flow for a bot, the welcome and fallback dialogs get created automatically to welcome the user and to inform the user if the bot cannot recognize their query, respectively. To know more about dialog creation, click here.