Manage Engine Service Desk Plus
ManageEngine ServiceDesk Plus is a comprehensive service desk and asset management software that provides help desk agents and IT managers an integrated console to monitor and maintain the assets and IT requests generated from the users of the IT resources in an organization.
Authentication
Workativ connects with ManageEngine ServiceDesk Plus via OAuth model.
Follow these steps to connect your ServiceDesk Plus account with Workativ
1. After downloading or creating a ServiceDesk Plus workflow, click on the action under Step-2 to open Action popup.
2. Select ‘Add a new account’ under ‘Connect to an Account’ tab and given a name for this account.
3. Enter the ‘Connection Name’ and ‘Domain URL’ then click on ‘Connect Account’ button.
4. Login with your ServiceDesk Plus account.
5. Click on Accept on the pop-up box to authenticate the account.
