This workflow action adds a new user or requester in HaloITSM application.
Below are the input fields available in ‘Add User’ workflow action.
Mandatory Fields
| Input Field | Description |
| Username | Username for the new employee/requester |
| Client Site Name | Choose the site from the list to add the user |
Optional Fields
| Input Field | Description |
| First Name | First name of the user |
| Sur Name | Sur name of the user |
| Tittle | Tittle of the user |
| Email address | Email address of the user |
| Email Address 2 | Secondary email address of the user |
| Input Field | Description |
| Email Address 3 | Tertiary email address of the user |
| Work Telephone Number / Extension | Work phone number with an extension (if any) |
| Work Mobile Number | Work Mobile number of the user |
| Home Telephone Number | Home Telephone number of the user |
| Home Mobile Number | Mobile number of the user |
| Fax Number | Fax number of the user |
| Input Field | Description |
| Telephone Preference | Preferred mode of contact (Choose from the list) |
| Address Type | Enter the address type (Home, Work, Education, etc..) |
| Address Line 1 | Address of the user |
| Address Line 2 | Address (Contd) of the user |
| Address Line 3 | Address (Contd) of the user |
| Address Line 4 | Address (Contd) of the user |
| Input Field | Description |
| Postal/Zip Code | Postal or Zip code of the address |
| Start Date | Start date of the user account |
| Note | Address notes for the user |
| Notes | User notes if any |