This workflow action adds a new user or requester in HaloITSM application.
Below are the input fields available in ‘Add User’ workflow action.
Mandatory Fields
Input Field | Description |
Username | Username for the new employee/requester |
Client Site Name | Choose the site from the list to add the user |
Optional Fields
Input Field | Description |
First Name | First name of the user |
Sur Name | Sur name of the user |
Tittle | Tittle of the user |
Email address | Email address of the user |
Email Address 2 | Secondary email address of the user |
Input Field | Description |
Email Address 3 | Tertiary email address of the user |
Work Telephone Number / Extension | Work phone number with an extension (if any) |
Work Mobile Number | Work Mobile number of the user |
Home Telephone Number | Home Telephone number of the user |
Home Mobile Number | Mobile number of the user |
Fax Number | Fax number of the user |
Input Field | Description |
Telephone Preference | Preferred mode of contact (Choose from the list) |
Address Type | Enter the address type (Home, Work, Education, etc..) |
Address Line 1 | Address of the user |
Address Line 2 | Address (Contd) of the user |
Address Line 3 | Address (Contd) of the user |
Address Line 4 | Address (Contd) of the user |
Input Field | Description |
Postal/Zip Code | Postal or Zip code of the address |
Start Date | Start date of the user account |
Note | Address notes for the user |
Notes | User notes if any |