Add User

This workflow action adds a new user or requester in HaloITSM application.

Below are the input fields available in ‘Add User’ workflow action.

Mandatory Fields

Input Field	Description
Username	Username for the new employee/requester
Client Site Name	Choose the site from the list to add the user

Optional Fields

Input Field	Description
First Name	First name of the user
Sur Name	Sur name of the user
Tittle	Tittle of the user
Email address	Email address of the user
Email Address 2	Secondary email address of the user

Input Field	Description
Email Address 3	Tertiary email address of the user
Work Telephone Number / Extension	Work phone number with an extension (if any)
Work Mobile Number	Work Mobile number of the user
Home Telephone Number	Home Telephone number of the user
Home Mobile Number	Mobile number of the user
Fax Number	Fax number of the user

Input Field	Description
Telephone Preference	Preferred mode of contact (Choose from the list)
Address Type	Enter the address type (Home, Work, Education, etc..)
Address Line 1	Address of the user
Address Line 2	Address (Contd) of the user
Address Line 3	Address (Contd) of the user
Address Line 4	Address (Contd) of the user

Input Field	Description
Postal/Zip Code	Postal or Zip code of the address
Start Date	Start date of the user account
Note	Address notes for the user
Notes	User notes if any