This workflow action adds a new user or a requester in Zendesk application.
Following are the input fields available in ‘Add New User’ workflow action.
Mandatory Fields
| Input Field | Description |
| Username | Name of the user or requester (tips: it would be good to use email address) |
| User Email | Email address of the user or requester |
| Role | Role of the user (agent / admin / end-user ) |
Optional Fields
| Input Field | Description |
| Verified User | Set this field to true if you wish to automatically verify the user |