This workflow action adds a new contact or a requester in Freshdesk application.
Following are the available input fields in ‘Add New Contact’ workflow action.
Mandatory fields
Input Field | Description |
Contact Name | Name of the user |
Contact Email | Email address of the user |
Optional Fields
Input Field | Description |
Contact Phone | Phone number of the user |
Contact Mobile | Mobile number of the user |
Job Tittle | Job tittle of the user |
Company Id | Company Id of the user |
Input Field | Description |
Address | Address of the user |
Description | Description or details of the user |
Language | Language of the user |