This workflow action adds a new contact or a requester in Freshdesk application.
Following are the available input fields in ‘Add New Contact’ workflow action.
Mandatory fields
| Input Field | Description |
| Contact Name | Name of the user |
| Contact Email | Email address of the user |
Optional Fields
| Input Field | Description |
| Contact Phone | Phone number of the user |
| Contact Mobile | Mobile number of the user |
| Job Tittle | Job tittle of the user |
| Company Id | Company Id of the user |
| Input Field | Description |
| Address | Address of the user |
| Description | Description or details of the user |
| Language | Language of the user |